BC's Indigenous Public Post-Secondary Institute

Associate Registrar/Manager of Campus Operations (Burnaby Campus)

Type: Full-time, Ongoing
Opening Date For Accepting Applications: Friday, April 24, 2020
Resume Review: Wednesday, July 15, 2020
Position Start Date: 09/01/2020
Salary: Annual Salary $78,996
Contact: Leah Garcia-Gray
Email: hr@nvit.bc.ca
Phone: 250-378-3308
Fax: 250-378-3332
Address: NVIT
4155 Belshaw St.
Merritt, BC, V1K 1R1

NVIT is BC's Indigenous Public Post-Secondary Institute. As a leader in Indigenous post-secondary education and a fully accredited member of BC's post-secondary education system, we provide a comprehensive range of programs up to the degree level at our campuses in Merritt and Burnaby. NVIT also delivers programs online and in Indigenous communities throughout British Columbia. Join a growing and innovative institution committed to making a difference in Indigenous education and communities. With an institutional mission to empower learners by strengthening voice and identity through education, NVIT employees honour an atmosphere embedded in Indigenous culture and traditions while cultivating an environment founded on learner centred principles that promote student recruitment, engagement and achievement.

Job Description:

NVIT anticipates a requirement for an Associate Registrar/Manager of Campus Operations at our Vancouver campus, and invites applications from qualified individuals. This will be an excluded, ongoing position with an anticipated start date of September 1, 2020.

Job Summary:

This position is directly accountable to the Associate Vice President, Students, SEM & Registrar for managing the daily operations of specific functional areas within the Enrolment Services office including project management and supervision of staff. In accordance with the institute’s established policies and procedures, this position will also be responsible for the overall management of support services and ensures the efficient operations of the physical facilities of the Vancouver Campus.

The position will ensure high quality, efficient and consistent learner-centred services to students in the areas of prospects, admissions and assessment, financial and academic planning, registration, records and will also be responsible for planning and reporting on community based assessments.  This position will also coordinate and supervise Vancouver campus support staff and functions related to campus level financial, human resources, enrolment, facilities, bookstore, integrated system services and campus computing/communications systems.

The Associate Registrar/Manager of Campus Operations is a leader, collaborator, facilitator and administrator within the department and working across the institution with colleagues, students, and community partners to achieve the objectives of NVIT.  This person is expected to be hands-on-individual who will not only oversee day to day operations but will have the ability to complete many of the operational duties. The Manager will have the ability to provide campus-wide leadership, enable employee success and engage employees while maintaining the well-being of the Institute.  The Manager is also a representative at Enrolment Services and Strategic Enrolment Management committee meetings, and must develop and maintain relationships with external clients and contacts.


  • Master’s degree preferred. A minimum four year Bachelor’s degree from an accredited institution plus relevant experience may be considered. 

  • Three to five years of relevant management experience in a student services office that includes supervisory experience in a unionized environment.

  • Demonstrated advanced skill set with various software systems, particularly with Microsoft Office, Colleague, Informer, and SharePoint.

  • Demonstrated excellence in building an effective multi-service team which provides excellent customer service.

  • Comprehensive knowledge of and experience with admissions and registration policies, business procedures, systems, and trends in Enrolment Services at a provincial and national level.

  • Ability to use various system tools to extract and report on admission and enrolment data.

  • Comprehensive understanding of advising and financial aid issues and trends provincially and nationally.

  • Successful project leadership and management skills from implementation through to completion (inclusive of budget).

  • Demonstrated effective learning and training facilitation with a diverse learner group.

  • Proven ability to work independently, to be logical, to maintain confidentiality, and to initiate action on matters relating to the Office of the Registrar.

  • Demonstrated experience managing student concerns.

  • Possess superior oral, written and presentation skills to communicate clearly with all levels of administration, students, staff, faculty, external agencies and the general public.

  • Proven ability in building collaborative working relationships in order to achieve outcomes in the interest of the student and institution.

  • Proven ability to model professional, ethical and collaborative behaviours.

  • Demonstrated experience in delivering presentations to large and small groups.

  • Ability and willingness to travel, possibly extensively at times.

  • Knowledge of Indigenous cultures.

As an Indigenous centre for excellence, NVIT inspires learners to strengthen community.

NVIT gives high priority to Aboriginal candidates. All applicants should be experienced in working with Aboriginal people.