Job Description:
NVIT anticipates a requirement for a Manager of Community Connections at our Vancouver campus and invites applications from qualified individuals. This excluded, ongoing role will begin in as soon as suitable candidate is found.
Position Summary:
Reporting to the Registrar, the Manager of Community Connections is responsible for leading community-based engagement and outreach initiatives that support learner recruitment and institutional access strategies. This role is ideal for a dynamic, relationship-focused leader who excels in building trust, partnerships, and pathways rooted in Indigenous values and educational goals.
The successful candidate will serve as a connector between NVIT and Indigenous communities, educational organizations, and external partners. This role prioritizes outreach, community presence, and long-term relationship building to enhance NVIT’s visibility and impact across BC and Canada.
This role focuses on learner success and institutional sustainability, ensuring consistent, high-quality learner-centred services across the complete learner cycle, including recruitment, applications, and registration processes for on-campus, hybrid, and affiliated Indigenous Adult and Higher Learning Association (IAHLA) learners.
The successful candidate will be a strong leader and collaborator, with a thorough understanding of the public post-secondary system in BC and Canada, and experience with Indigenous knowledge systems and working with Indigenous communities.
Key Responsibilities:
- Strengthen NVIT’s presence and relationships with Indigenous communities and organizations across the province.
- Coordinate and lead community-based recruitment and outreach activities aligned with NVIT’s values and strategic enrolment priorities.
- Work collaboratively with departments and external partners to support pathways into NVIT, including dual credit, transfer, and community-based program initiatives.
- Coordinate and represent NVIT at engagement events, gatherings, education fairs, and community meetings.
- Support prospective learners through culturally responsive and trauma-informed practices, honouring local traditions and values.
- Provide input on access and enrolment strategies to support learner success.
- Lead special initiatives that improve learner access and NVIT’s connection to Indigenous communities.
- Ensure data quality, reporting, and analysis to support enrolment management strategies.
- Promote holistic wellness, cultural safety, and trauma-informed approaches across services.
- Oversee compliance with policies, procedures, and privacy standards related to enrolment services.
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Requirements/Qualifications:
- A Bachelor’s degree in education, Indigenous studies, or a related field is required. A Master’s degree is preferred.
- A minimum of three years of experience working with Indigenous communities, organizations, or education systems.
- Experience in a post-secondary student services environment, including supervisory experience, preferably in a unionized setting.
- Skilled at responding to learner and employee concerns with diplomacy and professionalism.
- Demonstrated understanding of Indigenous histories, knowledge systems, languages, and the impacts of colonization.
- Experience in community engagement, outreach, recruitment, or education pathways development.
- Excellent interpersonal and communication skills with the ability to build and sustain respectful, reciprocal relationships.
- Knowledge of Indigenous post-secondary trends, priorities, and barriers to access.
- Ability to work independently and collaboratively across teams and locations.
- Experience with project coordination, event planning, or community-based initiatives.
- Availability for travel, including evenings and weekends, to support engagement activities.
- Consent to a criminal record check through the Ministry of Justice Public Safety.
- Advanced proficiency with Microsoft Office, Teams, SharePoint, Colleague (or other SIS), Self-Service, and Informer reporting tools.
- Strong data management skills, including extracting, analyzing, and reporting on enrolment and admissions data (Microsoft Excel proficiency required).
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