APBT-110 - Administrative Procedures - 3.00 Credits
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Course Details
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The dynamic office of today requires that office workers demonstrate the ability to communicate effectively, think critically, apply problem-solving skills, and work effectively with other members of the office team. The rapid pace of change in the office of today demands that office workers have the ability to develop new skills and understand new processes as jobs evolve. In this course, learners will master essential organizational skills and develop efficient office practices in preparation for entry into the contemporary office.
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Part of the:BUSINESS Department
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Available/Required in the following Programs:Office Administration Certificate - Certificate Completion Plan
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Prerequisites : Program admission requirements
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Course Outline
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Instructors Qualifications:
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Relevant Bachelor's Degree
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Office Hours:
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1.5 per week
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Contact Hours:
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45
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Student Evaluation
Procedure:
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Assignments 50-70%, Final 30-50%, Total 100%.
Grading procedures follow NVIT policy.
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Learning Outcomes:
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Upon successful completion of this course students should be able to:
manage time effectively by establishing priorities and meeting deadlines;use appropriate resources to locate, select, evaluate, and summarize information;organize and process incoming and outgoing written or electronic communications;define the elements of appropriate ergonomic design and office safety standards in the workplace;plan, coordinate, and follow up on business meetings, conferences, and teleconferences;operate the basic features of office equipment such as copiers and faxes;handle incoming and outgoing telephone calls in a professional manner;plan, organize, and follow up tasks required before and after business travel;take initiative in managing office supplies;make appointments and use calendaring software; andcomplete deposit slips, reconcile bank statements, and balance a petty cash fund.
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Text and Materials:
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Lauralee Kilgour, Edward Kilgour, Blanche Rogers, Sharon Burton, Nelda Shelton. Administrative Procedures for the Canadian Office. Current Edition. New Market, ON. Pearson Education Canada. A good dictionary.
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Other Resources:
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Transfer Credits:
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For more information visit: www.bctransferguide.ca
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Other Information:
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