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Office Administration Certificate


Department: BUSINESS
Program Delivery Location: Merritt
Credential: Certificate
Format: Full-Time
Start Dates: September

Office Administration Certificate

This program is to develop office administration skills and provide the necessary administrative skills to provide administrative support at the entry level. It is designed for persons who want to upgrade their office skills for certification and those entering the office workplace for the first time. It is ideal for individuals who do not have previous education or background in computing.
Certificate Completion Plan
  • APBT-110 - Administrative Procedures
  • APBT-111 - Records Management
  • APBT-120 - Business Calculators & Mathematics
  • APBT-130 - Human Relations for Career Success
  • APBT-149 - Office Administration Assistant Practicum
  • COMM-101 - Business English
  • COMM-111 - Business Communication
  • COMP-101 - Computer Essentials and the Internet
  • COMP-102 - Word Processing I
  • COMP-103 - Keyboarding I
  • COMP-104 - Spreadsheets
  • COMP-112 - Word Processing II
  • STSC-101 - Strategies for Success 101
  • Course Listing for this program

    APBT-110 - Credits: 3.000
    Administrative Procedures
    The dynamic office of today requires that office workers demonstrate the ability to communicate effectively, think critically, apply problem-solving skills, and work effectively with other members of the office team. The rapid pace of change in the office of today demands that office workers have the ability to develop new skills and understand new processes as jobs evolve. In this course, learners will master essential organizational skills and develop efficient office practices in preparation for entry into the contemporary office. More Details on this course
    Prerequisites: Program admission requirements
    APBT-111 - Credits: 3.000
    Records Management
    The amount of information created and used in offices has increased significantly in recent years. Records, which contain all of the daily information necessary to the operation of any business, need to be managed effectively and efficiently. In today's office, maintaining the integrity of the records system means that all office workers need to be aware of the importance of correct creation, storage, use, retrieval, protection, control, and disposition of records. Technology continues to change the role played by today's office worker. This course will provide the student with the knowledge, skills and abilities to face these challenges and new responsibilities in dealing with both manual and electronic files. Please see other information for more details. More Details on this course
    Prerequisites: Program admission requirements
    APBT-120 - Credits: 3.000
    Business Calculators & Mathematics
    Business Calculators and Mathematics follows current trends in office technology, teaches the touch method of calculator use, explains common calculator features, and emphasizes business problem solving. More Details on this course
    Prerequisites: Program admission requirements
    APBT-130 - Credits: 3.000
    Human Relations for Career Success
    This course concentrates on personal and professional development skills needed by workers in today's workplace. These skills include self-examination and assessment, effective communication skills, interpersonal skills, client relations, teamwork, problem solving, and an understanding of business ethics. More Details on this course
    Prerequisites: Program admission requirements
    APBT-149 - Credits: 3.000
    Office Administration Assistant Practicum
    This partnership with the business community will provide our students with an exciting opportunity to apply their newly acquired skills in a practical office environment. This practicum will allow students to explore areas in the field they have not previously been exposed to, gain an understanding of what is required of various jobs, the skills necessary to be successful, as well as engage directly with industry partners. This course consists of 70 unpaid hours of work in the company's day-to-day operations over a two-week period. the coordinator will establish appropriate placements and complete site visits. More Details on this course
    COMM-101 - Credits: 3.000
    Business English
    Business English focuses on correct English usage in a business environment and provides students with a comprehensive review of grammar, punctuation, and style, as well as business spelling and vocabulary development. The course materials are presented in small, easily manageable learning segments. More Details on this course
    Prerequisites: Business English, or Program admission requirements
    COMM-111 - Credits: 3.000
    Business Communication
    Business Communication teaches learners how to plan, organize, and write correct and effective reader friendly business documents appropriate for use in today's global business environment. Students will learn how to write business letters, memos, reports, and electronic messages. Each unit begins with a set of learning objectives. The assigned readings, together with the reinforcement exercises, are the principal learning activities. More Details on this course
    Prerequisites: Program admission requirements
    COMP-101 - Credits: 3.000
    Computer Essentials and the Internet
    Welcome to the Introduction to Computers and the Internet (ICI). This course has two sections: Internet and Windows. Internet Section The Internet section is designed to provide students with an introduction to the Internet including, email basics and advanced features, web browser basics, web navigation, web research and newsgroups. Windows Section The Windows section is designed to provide students with an introduction to the current version of Microsoft Windows Professional or Windows XP. Students will learn to manipulate the Windows environment, use Windows Accessories and use My Computer and Windows Explorer to manage files and folders. More Details on this course
    Prerequisites: Program admission requirements
    COMP-102 - Credits: 3.000
    Word Processing I
    Word Processing Level I is designed to teach students the basic functions of a word processing program as well as teach how to properly format documents such as letters and memoranda. Although students will be required to use Microsoft to complete this course, many of the skills are generic and can be transferred to most word processing packages. More Details on this course
    Prerequisites: Program admission requirements
    COMP-103 - Credits: 3.000
    Keyboarding I
    The course provides learners with the necessary techniques to keyboard accurately at a minimum of 25 wpm using the alpha and numeric keyboard. Keyboarding accuracy is a valuable skill for all. Students need to be enrolled in Applied Business Technology/Office Administration to take this course; however, this course or the equivalent skill is essential for those interested in an office career, and a prerequisite for subsequent computer courses where keyboarding is required. This course is one of the required courses needed to receive an Applied Business Technology/Office Administration Certificate at BC public colleges. Students planning to complete a college certificate program must meet college entrance requirements. More Details on this course
    Prerequisites: Program admission requirements
    COMP-104 - Credits: 3.000
    Spreadsheets
    This course provides students with a working knowledge of electronic spreadsheets using the current Microsoft excel program. Students will learn how to design, create, modify, and present professional-looking spreadsheets for use in today's workplace. Exercises include using formulas and built-in functions to solve mathematical problems. Students will also learn how to illustrate and present spreadsheet data in graphic form. More Details on this course
    Prerequisites: Program admission requirements
    COMP-112 - Credits: 3.000
    Word Processing II
    Word Processing II is a continuation of Word Processing I. The course will cover additional instruction and practice with letter styles, tables, charts, and reports plus many advanced features of word processing software such as merge, macros, outlines, graphics and styles. More Details on this course
    Prerequisites: COMP 102
    STSC-101 - Credits: 3.000
    Strategies for Success 101
    This course is a hybrid incorporating both online and classroom teaching. It introduces the students to college academic culture and connects them to the resources that will aid in their success. The course covers a variety of topics including: test-taking strategies, note-taking, time management, online research, student responsibilities and ethics, learning styles, and setting educational goals. More Details on this course

    Current Course Offerings

    01 = Merritt Campus
    V1 = Burnaby Campus

    Spring 2017 (January - April)


  • APBT-149-01
  • Fall 2017 (September - December)


  • APBT-110-01
  • APBT-130-01
  • COMM-101-01
  • COMP-101-01
  • COMP-102-01
  • COMP-103-01
  • STSC-101-01
  • STSC-101-V1
  • Spring 2018 (January - April)


  • APBT-111-01
  • APBT-120-01
  • APBT-149-01
  • COMM-111-01
  • COMP-104-01
  • COMP-112-01
  • STSC-101-01
  •  

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